Delivery Details

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CHRISTMAS ORDERS ARE NOW CLOSED

ALL Deliveries will be made on WEDNESDAY 19 DECEMBER.

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NEXT AVAILABLE DELIVERY WILL BE THURSDAY 10 JANUARY 2019

STANDARD DELIVERY 

Melbourne Metro (up to 20km from the Melbourne CBD)  $19.90

Greater Melbourne & Regional Victoria  $24.90

CLICK & COLLECT from 365 Sydney Road, Brunswick

Order online and collect from our shop the next day – available after 10am Wednesday – Saturday. (For same day pick up, please call us on 9381 0764)

FAQs

When will my cheese arrive?

We deliver during standard business hours on Thursdays and Fridays. Orders must be placed by 9 am Wednesday to be delivered that week, or they’ll be delivered the following week instead. See the delivery schedule below:

THURSDAY – Ballarat, Daylesford and Castlemaine region and Melbourne metro deliveries.

FRIDAY – Melbourne, Geelong, Torquay and Bellarine Peninsula, Mornington Peninsula and Yarra Valley, Bendigo, Heathcote and Macedon Ranges.

Do I need to be home for delivery?

If you’re not available to accept the package or it’s a surprise gift, please add special delivery instructions (e.g. leave on the porch) as our drivers are unable to attempt redelivery.

Can you deliver to PO Box addresses? 

No, unfortunately, we can only deliver to physical addresses.

What packaging does my delivery come in?

Your products are packed with ice in polystyrene boxes and despatched in refrigerated vans to ensure the product arrives in the best condition. If you don’t need the extra packaging, please let us know at the checkout. Packaging can be returned for reuse.

How do I look after my cheese?

Cheeses are selected and cut to order in our shop. Put your cheese in the fridge as soon as possible and leave in its original wrapping. See our Guide to Cheese page for more details.

What if you don’t have the cheese I ordered in stock? 

Cheese is a seasonal product and as such, quality and supply can vary. Whilst we always endeavour to fulfil your order exactly, on some occasions we may need to substitute products. We will advise you by email before despatching your order if this happens.

What if there is a problem with my order? 

Please contact us as soon as possible if you have any issues with your delivery.

How do I find out more?

We’re here to help. If you have any questions about the cheeses or products, need a special delivery or just want some advice, please contact us on 03 9381 0764 or email info@harperandblohm.com.

Or read more about our delivery service in Broadsheet


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