EASTER & ANZAC DAY DELIVERIES
Order by 9am Monday 15 April for deliveries on WEDNESDAY 17 April to Bendigo, Heathcote and Macedon Ranges.
Order by 9am Tuesday 16 April for deliveries to the following areas on THURSDAY 18 April
Melbourne, Geelong, Torquay and Bellarine Peninsula, Mornington Peninsula and Yarra Valley, Ballarat, Daylesford and Castlemaine region.
Order by 9am Wednesday 24 April for deliveries to ALL areas on FRIDAY 26 April.
Melbourne Metro (up to 20km from the Melbourne CBD) $19.90
Greater Melbourne & Regional Victoria $24.90
CLICK & COLLECT from 365 Sydney Road, Brunswick
Order online and collect from our shop the next day – available after 10 am Wednesday – Saturday. (For same day pick up, please call us on 9381 0764)
NEXT DAY MELBOURNE METRO DELIVERY – call us on 9381 0764 to arrange next day delivery (subject to availability).
When will my cheese arrive?
We use a specialised refrigerated courier service who deliver during standard business hours on Thursdays and Fridays. Orders must be placed by 9 am Wednesday to be delivered that week, or they’ll be delivered the following week instead. See the delivery schedule below:
THURSDAY – Ballarat, Daylesford and Castlemaine region.
FRIDAY – Melbourne, Geelong, Torquay and Bellarine Peninsula, Mornington Peninsula and Yarra Valley, Bendigo, Heathcote and Macedon Ranges.
Do I need to be home for delivery?
If you’re not available to accept the package or it’s a surprise gift, please add special delivery instructions (e.g. leave on the porch) as our drivers are unable to attempt redelivery.
Can you deliver to PO Box addresses?
No, unfortunately, we can only deliver to physical addresses.
What packaging does my delivery come in?
Your products are packed with ice in polystyrene boxes and despatched in refrigerated vans to ensure the product arrives in the best condition. If you don’t need the extra packaging, please let us know at the checkout. Packaging can be returned for reuse.
How do I look after my cheese?
Cheeses are selected and cut to order in our shop. Put your cheese in the fridge as soon as possible and leave in its original wrapping. See our Guide to Cheese page for more details.
What if you don’t have the cheese I ordered in stock?
Cheese is a seasonal product and as such, quality and supply can vary. Whilst we always endeavour to fulfil your order exactly, on some occasions we may need to substitute products. We will advise you by email before despatching your order if this happens.
What if there is a problem with my order?
Please contact us as soon as possible if you have any issues with your delivery.
How do I find out more?
We’re here to help. If you have any questions about the cheeses or products, need a special delivery or just want some advice, please contact us on 03 9381 0764 or email email@example.com.
Can you deliver on a specific day or same day?
We’d love to help – please contact us on 03 9381 0764 for pricing and availability.
Read more about our delivery service in Broadsheet