Delivery Details

Week commencing Monday 21 st September

  • Click & Collect – from our store at 365 Sydney Road, Brunswick  Monday – Friday 11 – 5
    • order by 5 pm the day prior
  • Brunswick | Brunswick East | Brunswick West FREE delivery*  Tuesday & Friday
    • order by 5 pm the day prior (* min order $50)
    • Limited availability, if you are able to to pick up it would be greatly appreciated by those who can not
  • Melbourne deliveries Tuesday, Wednesday, Thursday & Friday
    • order by 7 am the day prior (eg. 7 am Wednesday for Thursday delivery)
    • orders may fill up & close prior to the 7 am cut off during peak periods
  • Regional Victoria deliveries
      • order by 7 am the day prior (eg. 7 am Wednesday for Thursday delivery)
      • orders may fill up & close prior to the 7 am cut off during peak periods
      • Geelong, Bellarine Peninsula, Torquay – Anglesea – Tuesday, Wednesday, Thursday & Friday
      • Mornington Peninsula – Tuesday, Wednesday, Thursday & Friday
      • Cranbourne – Tuesday & Thursday
      • Emerald, Gembrook, Officer, Packenham – Wednesday & Friday
      • Yarra Valley – Tuesday, Wednesday, Thursday & Friday
      • Kinglake, Warburton, Whittlesea – Wednesday & Friday
      • Ballarat, Bannockburn, Daylesford, Trentham, Kyneton, Malmsbury  – Tuesday & Thursday
      • Bendigo, Heathcote, Castlemaine, Macedon, Woodend, Gisborne, Sunbury, Lancefield, Romsey – Wednesday & Friday
      • plus many more little towns in between

STANDARD DELIVERY CHARGES

We use a HACCP certified refrigerated courier service that delivers during standard business hours.

Melbourne Metro (up to 20km from the Melbourne CBD)  $19.90

Greater Melbourne & Regional Victoria  $24.90

FAQs

My order is showing pick up only – what does that mean? 

Delivery information is by postcode – make sure your postcode has been entered in the delivery details to give you all the available delivery options. Some addresses in Victoria are not covered by our courier and will, therefore, show ‘pick up’ as the only option. Please contact us for further assistance.

Can I nominate a day for delivery?

Yes, use the drop-down box at checkout for your preferred day.

My preferred date is not available? 

Deliveries are Tuesday – Friday. Orders are open 7 days in advance in order to manage stock. If your preferred day is not available within this time frame, we have reached capacity for that day. Please select another date.

Note – Orders are open in advance for special occasions eg. Fathers Day.

My order is a gift – how does this work? 

The receipt is emailed to you – it doesn’t go in the box. Just make sure we have a contact phone number for the recipient when we deliver.

We can also add a card with a handwritten message to your order – use the box at checkout for your message (25-word max).

When will my cheese arrive?

We use a specialised refrigerated courier service that delivers during standard business hours.

Orders must be placed by 7 am the day before or they’ll be delivered on the next available delivery day.

Do I need to be home for the delivery?

If you’re not available to accept the package or it’s a surprise gift, please add special delivery instructions (e.g. leave on the porch) as our drivers are unable to attempt redelivery.

What packaging does my delivery come in?

Your products are packed in recyclable cardboard boxes & wood wool and despatched in refrigerated vans to ensure the product arrives in the best condition. If you need extra packaging – we use insulated boxes and reusable gel ice packs – please select that option at the checkout.

Can you deliver to PO Box addresses? 

No, unfortunately, we can only deliver to physical addresses.

How do I look after my cheese?

Cheeses are selected and cut to order in our shop. Put your cheese in the fridge as soon as possible and leave in its original wrapping. See our Guide to Cheese page for more details.

What if you don’t have the cheese I ordered in stock? 

Cheese is a seasonal product and as such, quality and supply can vary. Whilst we always endeavour to fulfill your order exactly, on some occasions we may need to substitute products. We will advise you by email before despatching your order if this happens.

What if there is a problem with my order? 

Please contact us as soon as possible if you have any issues with your delivery.

How do I find out more?

We’re here to help. If you have any questions about the cheeses or products, need a special delivery, or just want some advice, please contact us on 03 9381 0764 or email info@harperandblohm.com.

Read more about our cheese delivery service in  Broadsheet


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